Help Desk Support

Help Desk Support

Account Management

Being a technology value added company, as a part of IT components deployment offering, Peak XV Networks deals with complete inventory management for many customers and projects. We receive the component shipments from various vendors & providers. Then apply the staging and configuration, repacking them as per deployment instructions and deliver to the remote installation sites as per time-schedule.

Pre-Configured Appliances

To make a hassle free customer service, we provide cost effective, flexible and transparent staging and pre-configured appliances for our esteemed clients. So that they can just plug & play at remote offices.

Post-Sales Support

The investment in a powerful technology solution must be maintained, just like any other asset critical to a business.  That’s why our role doesn’t end when the last installation is complete.  We ensure that our customers are satisfied with the installation and performance of the solution throughout its life-cycle.

Technology Deployment Services

Installing and deploying a solution to a larger business enterprises can be overwhelming unless you leave it to Peak XV. Peak XV Networks handles everything from logistics to installation and configuration to project handover. So you and your IT staff can focus on getting the most out of your technology tools.

Peak XV Networks has extensive experience in all types of technology deployments. Our Engineers will create a customized deployment strategy that determines which areas of a system needs to be refreshed while also considering the potential for growth over time. The deployment strategy will vary depending upon factors such as onsite versus remote or preferred hours for work to be completed.

By following the best approach, we guarantee minimal disruption to end users.

Onsite/Offsite Services

  • Ticket Generation
  • Logging, Tracking and Resolution
  • Service Request Management
  • Critical Incident Response
  • Reports and Dashboard